Frequently Asked Questions
If you have a question, you're in the right place. Below are answers to common questions
asked by customers. If you can't find an answer to your question, please contact us.
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What’s the process for getting my site online?
The development lifecycle consists of the following steps:
- Requirements analysis: we take a close look at your business goals and requirements to determine the best solution. A fixed quotation is provided at this point for approval.
- Structure concept: we find out what functionality and content is required on your website to plan what pages are required and how they will be structured.
- Layout concept: the look-and-feel of the website is created. Depending on the website package you choose, this is done to match your existing marketing material as well as communicating effectively to your target market.
- Content development: a list of required content will be supplied for you to compile.
- Functional draft: a workable website is delivered which includes all functionality and content. Any required adjustments to the content or functionality is made.
- Launch & Training: the website is publically launched and CMS training is completed, if required.
- Marketing: As per the initial quotation, a marketing campaign is commenced to start driving fresh traffic to the new website.
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How long before my website is built?
The size and complexity of the website will determine how long it takes to develop. Smaller sites take around 1 week, whereas larger online catalogues can take up to 3-4 weeks or more. During the development phase we will ask you for certain content and feedback. The sooner you can provide this, the faster your website will be operational. An approximate delivery time is provided at time of quotation.
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Will I be able to update information on my website?
The development lifecycle consists of the following steps:
- Requirements analysis: we take a close look at your business goals and requirements to determine the best solution. A fixed quotation is provided at this point for approval.
- Structure concept: we find out what functionality and content is required on your website to plan what pages are required and how they will be structured.
- Layout concept: the look-and-feel of the website is created. Depending on the website package you choose, this is done to match your existing marketing material as well as communicating effectively to your target market.
- Content development: a list of required content will be supplied for you to compile.
- Functional draft: a workable website is delivered which includes all functionality and content. Any required adjustments to the content or functionality is made.
- Launch & Training: the website is publically launched and CMS training is completed, if required.
- Marketing: As per the initial quotation, a marketing campaign is commenced to start driving fresh traffic to the new website.
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How will people find my site?
It is a good idea to promote your website wherever you can - business cards, brochures, letterheads, signage, etc. There are a number of online marketing strategies that can be utilised to drive fresh traffic to your website. The more visitors you receive, the more leads will be generated. The right strategy will be determined by taking a close look at your business goals, competition, budget and timeframe. Contact us to find out more.
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Will I have any say in what my website looks like?
Yes, you certainly will. jDynamic will develop the look-and-feel of your website to compliment the colour scheme of existing marketing material. If you don't have a corporate colour scheme, one of our designers will develop a professional style for your website. You will have the opportunity to provide feedback, or special requests during the development cycle to ensure complete satisfaction.
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Should I choose a .com or a .com.au?
This depends on a number of factors including: your target market, products/services, search engine optimisation requirements and other marketing objectives. Contact us and we'll help you choose the right one.
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What is Search Engine Optimisation (SEO)?
This depends on a number of factors including: your target market, products/services, search engine optimisation requirements and other marketing objectives. Contact us and we'll help you choose the right one.
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Do you offer email only hosting packages?
Yes we do. Contact us for more details on pricing.
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After purchasing a Domain Name or SSL Certificate, how soon can I start utilising it?
After payment for your requested Domain Name has accepted, you will receive confirmation email from our systems within 24 – 48 hours.
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After purchasing a Hosting product, how soon can I start accessing my
emails or website?
After payment for your requested product has been accepted, you will receive confirmation email from our systems within 24 – 48 hours with the login details to the product you have purchased.
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When will I receive my Marketing, App Development or Graphic Design work if
I have signed and a formal quote?
The timeframes and delivery dates for any Marketing, App Development or Graphic Design work, will be dependent on the agreement formally stipulated in your formal quote and agreement of services, between your company and Urban Junky.
