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Remote Support & Training


Download Remote Connect for: Windows | Mac  


It's a small, simple safe program to enable jDynamic to provide you with secure remote support or training. 

How To Use:

  1. Simply click the above link to download the file and save it to your Desktop.
  2. Once it has been downloaded, you'll find a new blue icon (like the example above) on your desktop. Double-click this icon to start the Remote Connect application.
  3. You will see an "ID number" and "password" (see examplescreenshot on right) - provide this to your jDynamic representative.
  4. That's it!

If you ever need to use Remote Connect in the future, just double-click the icon on your Desktop.

Web Access

If you are unable to download a file due to your company network security restrictions, you can connect to a presentation via the web. Click here to continue.

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